Return Policy
Thank you for shopping with Vintage Shop Store.
We want to ensure that your experience with us is satisfactory. Please read our return policy carefully.
1. Returns and Exchanges
- We accept returns and exchanges within [number] days of receiving your order.
2. Eligibility Criteria for Returns and Exchanges
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Returns are only accepted for items in their original condition and packaging.
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For boxes or bulk items, the entire box or batch must be returned intact. No partial returns will be accepted.
3. Return Process
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Contact our customer service team at Contact Page or via Watsapp to initiate a return or exchange.
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Once approved, securely pack the items and include the original packing slip.
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Ship the package to the address provided by our customer service team.
4. Return Shipping
- The cost of return shipping is the responsibility of the buyer.
5. Restocking Fee
- A restocking fee of [percentage]% may be applied to returns. This fee covers handling, inspection, and restocking costs.
6. Refund or Credit
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Refunds will be processed upon receipt and inspection of the returned items.
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For bulk purchases, refunds will be issued once the entire box or batch is returned in its original condition.
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Credits may be offered for exchanges or future purchases.
7. Damaged or Defective Items
- If you receive damaged or defective items, please contact us immediately for assistance. We may require photographic evidence for evaluation.
8. Compliance with European Consumer Rights
- Our return policy aligns with European consumer rights, and we are committed to ensuring a fair and transparent process.
9. Changes to the Return Policy
- We reserve the right to update our return policy. Any changes will be communicated on our website.
If you have any questions or concerns regarding our return policy, please contact us at Contact Page.
Your satisfaction is important to us at Vintage Shop Store!
